Start With Trust

Equipment Authority Inc. takes customer privacy seriously and does not sell or give out any customer information. Your privacy is extremely important to us. The trust placed in us by our customers is absolutely essential to our success. We understand that and do all we can to earn and protect that trust. We do not share your personal information with any outside companies for any purpose other than to provide you with products and services.

The following is Equipment Authority’s online privacy policy, which governs how visitor information (your information) is gathered and used on Equipment Authority’s Internet sites, including the sites of our affiliated organizations. Please take a few minutes to read this policy carefully.

Your Information that Equipment Authority May Collect Online

You can affirmatively submit to Equipment Authority Inc. certain user information pertaining to your interaction with us. User information may include a search query or other information as described more fully below. You can also provide location information and other information in order for Equipment Authority to be able to provide you with services. We also may infer your geographic location based on your IP address or other information. User information may also include information pertaining to your communication with us, such as your name, postal and e-mail address, phone and facsimile numbers, equipment information such as serial number, and description of concerns. When you submit information to the Equipment Authority website, you also submit your name, email address, and other contact information. Equipment Authority’s websites are not designed with the purpose of attracting any person under age 13. Equipment Authority Inc. does not knowingly collect or maintain any personal information from children under the age of 13.

How Equipment Authority Uses Your Information

We will use information you affirmatively submit to Equipment Authority Inc. for the purpose for which it is submitted, such as to reply to your email, handle your concerns, publish your comment, process billing transactions, respond to requests related to program participation, and review applications for credit. We may also use such information to provide operational notices, in program record-keeping and to conduct market research. We may publish aggregate data, but the aggregate data will not include any unique information you provided to us. We may use third party contractors to act on our behalf, and these contractors are obligated to not disclose or use your information for other purposes. At certain points where your information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about Equipment Authority Inc. or its affiliated organizations. This election box only appears in places where the service collecting your information maintains such lists. You can remove your name from an Equipment Authority Inc. mailing list by utilizing the appropriate unsubscribe feature contained in the emails.

Cookies and Other Persistent Identifiers

Equipment Authority or third parties we contract with may use persistent identifiers such as cookies, embedded scripts, beacons, tags and similar technologies for a number of purposes, such as to provide easier site navigation, access to forms, analytics and advertising. You can still use Equipment Authority’s websites if you have set your browser to reject cookies, but it may prevent you from viewing or accessing some of the features of our sites. Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Equipment Authority Inc. uses non-identifying cookies to provide easier site navigation and access to forms. You can still use Equipment Authority Inc. site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Uses of Persistent Identifiers for Analysis and Advertising

Equipment Authority Inc. or third parties may use identifiers to generate certain kinds of site usage data, such as the number of hits and visits to our sites. This information is used to understand how visitors use our sites and provide better services to you. Equipment Authority Inc. or third parties may also use identifiers to personalize the display of sponsorships or advertisements and customize the content you see while using our sites and sometimes while visiting other websites. Equipment Authority Inc. may transfer, or allow third parties to collect, analytic information about your visit to Equipment Authority Inc. websites to help us improve our websites and better serve you when you visit us online in the future. Analytic information may include such identifiers as your browser type, IP address, referring site URL, web pages you view and links you click on while navigating within our sites.

Other Ways Your Information May Be Shared

In order to process a request, Equipment Authority Inc. may share information internally with its employees or contractors solely to be able to provide service its customers.

International Transfers

If you are visiting our site from outside of Canada, be aware that your information will be transferred to, and maintained on, computers located within Canada or other jurisdiction. The collection, use, retention and any other processing of your information will be governed by Canadian law.


If Equipment Authority Inc. changes this policy in the future, we will post the changes here and indicate the date of the changes at the top of the policy. Problems or Complaints with Equipment Authority Inc. Privacy Policy If you have a complaint about Equipment Authority’s compliance with this privacy policy, you may contact us at

Additional Disclosure to California Residents

At this time we do not respond to “do not track” signals issued by web browsers.